For emergencies, we coordinate a response within hours. Standard maintenance requests are typically scheduled within 24-48 hours depending on scope and contractor availability. We maintain a network of on-call contractors for after-hours and weekend emergencies.

We start with a property walkthrough or a phone consultation to understand your portfolio and service needs. From there, we build a tailored proposal outlining scope, service frequency, and management structure. There is no obligation and no pressure — we want the fit to be right for both sides.

CLD operates as a facility management company that coordinates a vetted network of licensed and insured contractors. We manage the relationships, verify the work quality, and handle all scheduling and documentation. This model gives you access to specialists in every trade without managing multiple vendor relationships.

Yes. Multi-location support is one of our core strengths. We build location-specific maintenance programs while providing centralized reporting and a single point of contact. Whether you manage 3 properties or 30, the system scales without adding complexity on your end.

When you hire contractors directly, you manage each relationship, chase down schedules, verify insurance, and hope the work gets done right. CLD handles all of that. We act as your facility operations layer — vetting contractors, managing work orders, verifying completion, and delivering consolidated reporting. You get the benefit of specialized trades without the management burden.

Yes. We build preventive maintenance calendars for each property that include recurring services like HVAC filter changes, landscaping, janitorial, fire safety inspections, and more. Recurring programs reduce emergency calls and extend the life of your building systems.