• Month-to-month billing. No long-term contracts required.
• Cancel with 30 days written notice before your next billing cycle.
• Any services already scheduled within the current billing period will be completed as planned.
• No cancellation fees. No penalties.
One-Time Service Jobs
• Cancel with 24 hours notice before scheduled service — no charge.
• Cancellation with less than 24 hours notice — 50% of quoted price applies. This covers subcontractor scheduling and dispatch costs already incurred.
•Same-day cancellation after crew has been dispatched — full quoted price applies. Our crews are already on the way or on-site.
Vacation Rental Turnover Service
• Cancel individual turnovers with 48 hours notice — no charge.
• Cancellation with less than 48 hours notice — 50% of turnover rate applies.
• Volume discount pricing requires a minimum 3-month commitment. Cancel volume agreement with 30 days notice; individual turnovers revert to standard per-visit pricing.
Emergency Services
• Emergency dispatch fees are non-refundable once a crew has been dispatched.
• If you cancel before dispatch, no charge applies.
Pricing & Fees
• All quotes are provided free of charge within 24 hours of your request.
• Quoted prices are valid for 30 days from the date of the estimate.
• A dispatch and coordination fee may apply to one-time service calls. This fee covers scheduling, crew dispatch, travel, and on-site assessment.
• Materials required for the job are quoted separately and itemized on your invoice.
•Monthly plan members receive discounted rates and waived dispatch fees as part of their plan benefits.
• Payment is due upon completion of work unless a payment plan has been agreed upon in writing.
• We accept cash, check, Zelle, Venmo, and all major credit cards.
Satisfaction Guarantee
• If you are not satisfied with the quality of work, contact us within 48 hours of job completion.
• We will re-dispatch a crew to correct the issue at no additional cost.
• If we cannot resolve the issue to your satisfaction, we will issue a partial or full refund at our discretion.
Liability & Insurance
• CLD Facility Solutions is fully licensed and insured in the State of Florida.
• All subcontractors in our network carry their own general liability insurance and are required to name CLD as additionally insured.
• Any property damage caused during the course of work will be documented, reported, and resolved through our insurance process.
Questions?
If you have questions about these terms, contact us: